Category: Career Hunt

Pivot

For many of my generation, that word will forever be tied to a scene from the sitcom Friends.

I am speaking about a different kind of pivot here though. I recently pivoted my career.

Since 2008, I have worked at Indiana University in one way, shape, form as a IT support provider. For the last seven and a half years I have been the Senior Technology Support Technician for the IU School of Medicine-Bloomington.

I will forever be appreciative of that role, not just for what it provided but what it gave in return. The connections to people I can only call heroes, and the ability to afford to live in this world on my own; something many today cannot do.

Over time however, the role and the place became less friendly to a person such as myself. I was given more and more responsibility, yet when asked about an increase in my salary I was given an angry meeting with my director stating “I would never receive another pay raise.”

While the bad times had calmed down, other events happening around me told me that the environment I was in was much like the dinosaurs. The person I literally looked up to, the person I eventually was able to become professionally quit. He professed publicly on social media that he had been bullied and couldn’t stand it anymore. He then moved to New Orleans.

I was also in a position where any increases in salary were questionable at best. A change in my title would be required. So I was stuck. Do I sit and take what is given? Or do I find a new challenge that will let me expand my skills and potentially my paycheck? Employment has always been a hard subject for me, especially attaining it.

I was in luck however, as a friend told me about a job that was opening up. I reached out to the person that held the position, who gave me a great deal of information of the duties involved. I applied, and interviewed. It took a while, but I was the choice of those in the hiring committee.

It’s a large change for me, as the position is a salaried role versus the hourly lifestyle I have lived all my life. I will be receiving my first full paycheck from the position at the end of this week.

The official title is Business and Database Systems Analyst for The University Graduate School. There is no roadmap or solid tasks for the position. Each day is a learning opportunity. Many have told me that it takes about 8 months before they really know what they are doing.

In the meantime, I am also offering limited support to my old job which has thrown the vast majority of my workload onto the Nursing IT Pro, which I tried my best to keep from happening.

I will always have a soft spot in my heart for the place and the people that provided me a family when I felt as if I had none. The place that provided me opportunity at the exact time when I could have become homeless.

Now it is on to new goals, new challenges in my professional world.

Culling of the Herd

In the past several months there have been some significant changes in management at Indiana University, my employer. Changes that are removing all of it’s appeals to persons like myself that rely upon it for their way of life.

There has been some controversy to the hiring of our new president, Pamela Whitten. As the trustees performed some questionable actions that resulted in her hiring. That said, I have no real evidence that any of these changes that from my point of view have become somewhat widespread are linked to her. They are however linked somewhere at the top tier of leadership at the university, it smells of it.

Over the soon to be six years I have been in this position, there have been ebbs and flows to my performance but it has never been in question. Not once. I am the defacto person that others across the state are told to come to if they have difficulties or questions. I have went on trips to other centers to take care of technology issues at the locations which do not have their own IT personnel.

Now however? It appears everything I do is wrong. Communications throughout the department have been cut. Instead of a casual atmosphere where we are all co-workers with our own specific roles, it is now tight lipped. You don’t know who is your friend and who is your foe.

In the last meeting I had with my director, he essentially told me to just shut up and do the job, with a very alpha like attitude. Not a way he and I’s conversations had ever been like before.

There is now an extremely paranoid level of knowing where I am between 7:30am and 4:00pm daily. To the point where I have to place such information, including doctors appointments, sick time or movements on campus on multiple locations electronically.

For the past few weeks, we have begun “stand up” meetings daily. Where each one of us have to discuss what we did yesterday, what we did today and if we have any roadblocks to being successful. For a few years, we have also had to submit a weekly report summarizing the tasks we accomplished. We also have a ticketing system that is integrated with most of the university. A replication and micromanagement that only again, wastes time in my opinion.

The advancement of hostilities towards me seems to only continue at a fever pace, as during my 1 on 1 meeting with my manager today, she had a person from HR in the meeting. This person primarily was just there, I’m not sure of the official reasoning, but it told me everything I needed to hear. Just the presence.

In this meeting, I was told that I say too much in my emails and communications with others, while at the same time being told that I don’t communicate enough. That I “have” to be available on Skype for Business, Microsoft Teams and Slack from 7:30am until 4:00pm Monday through Friday. That any and all reasons why I am not in the office needs to be on my calendar, which has to be shared or a departmental staff calendar. That I need to have “standard” hours going forward, something that has never been discussed.

With the issues in supply chain right now, receiving needed technology equipment, such as docking stations and monitors has been impossible at best. I was then told that I need to update people at minimum every two weeks on the status of this equipment. There are items I have been waiting 4 months on. To send 8 emails telling people “I don’t know when I will receive” your (insert thing here) seems to be micromanagement at it’s best.

After being informed of all of these wrongdoings that I did not have any knowledge about, my manager then asked me if I had any questions. I learned a very long time ago when HR is involved, the only play is to not play at all. They are not there for you, they are there for the company they represent. I was for the most part, silent during the entire meeting. I do not know if it was recorded or not.

Mind you, all of this is being instigated by our new Financial Director, who has only been at the job for 3 months. She speaks to my manager and director about all of this. Do they become supportive of me? No, it’s quite clear that this is information a person 1 pay grade lower is not privy to, even though it’s directly about him. It’s quite clear that my actual leadership does not care.

My manager then went on to tell me that while many people in my position feel “alone” that we are not, and then went on a diatribe about how since we are now a part of UITS we have more doors opened to us. While at the same time, urging me not to reach out to units like UIPO or UISO – which are units of UITS.

At the same point in time, I am dealing with a back injury. Something I have never had an issue with in my life. I have not been able to get proper healthcare partially due to the pandemic and partially due to my VNS implant. The stress of both of these has sent me into both physical and emotional turmoil.

I don’t know where life will lead me from here. I was in a place where I felt secure in the future. Right now I don’t know if I will have a job tomorrow.

These games that are being played on me by management and leadership are pushing me to both my emotional and physical limits.

I went to IU to get away from this. The real world treated me like this, while my time at IU has never been sunshine and roses I have never felt “less than” those I work with, those I support, those I look up to. I sure do now.

At the same time I am being inundated by emails from the university mentioning how important mental health care is while at the same time I am having my mental health destroyed by IU itself. Something has got to give. A coordinator and Associate Director has already resigned. The Associate Director a MD, told me she no longer felt as if her voice mattered.

Mine is directly under assault.

First Day Complete

Today was my first day in my new position with CAITS an acronym for Clinical Affairs Information Technology Services, as a Computer Support Technician.

It’s a new role in a location at the university that I’ve primarily stayed away from, Jordan Hall.  In essence I am the IT guy for the Medical Sciences department of IU.  This is where people become doctors.

Today was a large dose of information overload for me.  I’m in a period of flux, as my accounts and permissions are being created.  After a period of up to 2 weeks I will be on my own.

Right now, the person I am replacing is showing me the ropes of the department.  Once he feels like I’m up to handling things on my own, he will move to his new position within the department, which is in Indianapolis.

Tomorrow I have my ETC course, then he will be showing me the other buildings to which we have labs and equipment in.

Everything Old is New Again

It’s been way too long since my last post.  It seems as if I forget about my little corner of the world here and forget to drop in and reflect on my life, which is the main reason for this blog.

At the beginning of last summer, I accepted a position with VICOPS (Collaboration Technologies) at Indiana University.  This small department handles all of the videoconferencing/collaboration resources for the entire Indiana University system and outside affiliates.  I work for the help desk, where we take telephone and video calls for assistance with issues regarding technologies such as desktop videoconferencing, Adobe Connect, Telepresence, etc.

At the beginning of the fall I was offered and accepted a full time hourly position with them. I no longer have to worry about finding multiple jobs to fill hours.  It has been a great relief to my family as well.  I never realized how much I actually treasure steady working hours.

I’m only 10 credit hours away from graduating.  This semester I’m taking nothing but Informatics and Computer Science courses.  Most of these are just introductory courses, which are a cakewalk for someone with my knowledge in the subject.

My business has received a much needed injection of attention.  After changing the name from LML Video Services to Magic Media Services, things just died out.  I then put a request on reddit for someone to help redesign the logo for my business.  I was more than surprised at the results when someone obliged my request.  I am now working on redesigning my website, which will be located somewhere on the rox.com domain temporarily.

Rachel and I finally got “grown up” furniture for our bedroom.  With the assistance of my neighbor Bill we got a new dresser, chest of drawers, headboard, armoire and night stand.  We also purchased a new mattress and box spring, which was needed greatly.  Our old, borrowed furniture went back to my grandma who lent it to us over 10 years ago.  I can’t thank her enough for the kindness in her heart.

Over the weekend I replaced the first of three sinks in our home.  The one in our utility room (they are all exactly the same) started leaking about a gallon of water a day.  The drain was rusted out, but I couldn’t replace it as it was seized together.
The shut off valves for the water lines were seized as well.  With all of the water problems this area had previously, we knew this was going to be ugly.  Since we needed a place to give Amelia a bath while remodeling our main bathroom (which will be happening soon) we decided to purchase a utility sink for the space.  8 hours and 3 trips to Menards later, I was both finished with the project and worn our physically and mentally.

On the ROX side of life, I’m currently downloading the latest finished episode for distribution to CATS.  #96 will be on the air soon in Monroe county.

Hopefully I’ll be back soon with more organized and focused posts.

 

Making The Switch

Due to the economy and cutbacks in state funding to Indiana University, Technology Center Consulting has decided to strictly enforce a policy that hasn’t been enforced before.  Effective this fall, they will no longer employ persons who aren’t students at the university.

This has posed some hard and serious questions about what I want to do with my education, and my life.  My nerves got the best of me and I “fell off the wagon” and bought a pack of cigarettes.

While I enjoy many aspects of Ivy Tech, such as a laid back atmosphere, very cheap tuition and it’s proximity to my home, I don’t want to be out of work.  I have spent almost 4 years trying to find a full time position that suits me, and I have yet to find it.

So this fall I will be enrolling in the continuing studies program at Indiana University.  I will still be pursuing an Associate’s degree, but in General Studies instead of Computer Information Systems.  Luckily most of my credits will transfer, so I will still be able to graduate in the same time frame.  I had thought about transferring to a Bachelor’s, but 7 more years of school is just too much for me right now.

My application is complete on my end as of now.  It’s in IU and Ivy Tech’s hands now.  IU’s website states the application process takes 10 to 12 weeks, so I hope I am admitted early enough to enroll in classes I want to take unlike my father who always waits until the last minute and almost had to take Yiddish Studies last semester.

Part of me is glad to leave Ivy Tech, as it’s become a place of non-learning as of late.  It seems as if most of the student body enrolls to get student loans or grants for some quick cash and leaves as soon as they can.  It’s very hard for someone like myself to be in the same space as these people.  I’ve learned that many of the classes I’m taking at Ivy Tech are “dumbed down.”  That very well could be the reason why I don’t feel pushed there.  I’ve had a long drawn out battle with education, and I’m finally enjoying education like I should have the first time.

I hope that IU leads me to more fulfilling educational opportunities and enlightens me.  While doing this, I can sleep at ease knowing that I also have a job.

Being Productive

Since April of last year I haven’t worked more than 24 hours in a week.  While over the summer I was plenty busy with home remodeling projects and going to school full-time, I didn’t feel like a productive member of society.

While I’m not technically working full time, I am doing what I can, at 36 hours it’s not as bad as only 24.  I’ve discovered some things about myself that I find interesting.

I’m more productive.  I tend to try to accomplish more tasks and goals opposed to when I had more time, it seems strange but also interesting.

I have better self esteem.  While I am tired, both mentally and physically, I feel better about myself which helps my motivation for things above.

I am lucky in the fact that both of my positions allow for me to work on my homework while there.  I guess it’s an advantage of working in the world of academia.  I try to take advantage of this resource as much as possible.

I was thrown into the world of “work” at an early age, 14.  That’s when I got my first job cleaning tables and doing dishes at Gresham Dining Hall at IU.  I enjoyed the work, but didn’t enjoy the atmosphere.  Boys can be just as bad as girls at that age.

I guess age and maturity have changed my outlook since then.  I want to work, it’s just been impossible to find a job.  I hope that with time and with my blossoming skills, I will be able to find a position that pays me what I’m worth.

Ouch!

Today we were able to receive our 2009 W-2 statement online and I must say it was quite a shocker.  My income has significantly went down since I left Baxter, but I think this is a new low.  I’m not going to publicly state how much, but lets just say it’s under 10 grand by a significant amount.

There were many issues that contributed to this.  I’m going to outline them for documentation should I need a reference.

  • CSR – They didn’t schedule me to work since April of 2009.  Last week I resigned that position.
  • School – I decided to take off over the summer and focus on my studies and remodeling of our home.  Mainly due to the fact that I could not attain summer employment, or any employment for that matter.
  • Unemployment – While off for the summer I applied for unemployment, received it – now they want it back!

I have been in a war of words with our state unemployment system.  Technically employees of state funded educational institutions cannot receive unemployment during “an established break period.”  We all know that summer is an established break period.  However, this is only the case when there is “reasonable assurance” that the applicant will be returning to their position after that break.  This was not the case here.

Since I have two positions, it can become muddy water from there.  I was “assured” by both of my supervisors that I would indeed return.  This only happened with one of them.  With the job market virtually non existent, it has taken me this long to find another position.

I was paid around $1,000 in unemployment in a 4 week period.  Of that money, I only received around half of that due to taxes, child support, etc.  It then stopped, with potentially libelous statements to follow.  The DWD actually stated that it was “the claimant’s fault.”  It was my fault that I received benefits?  Isn’t it the DWD’s job to ensure I’m applicable to receive them before they are paid?  I appealed the findings, hoping to receive a hearing with an administrative judge.  I received a letter that my appeal had been received, but still no hearing.  I’m now receiving statements on a semi-regular basis demanding I pay this back or “severe civil and or criminal findings may be placed against me.”  I say bring it!  I deserve due process.

When I received the first notice, I responded quickly inquiring about why I never received a hearing.  I Highlighted incorrect data that was entered by the DWD, not myself.  I then asked to receive my hearing, but am still only receiving the mentioned notices.  I have evidence that I believe shows my case – if I ever get a chance to show it.

I just wish this nightmare would come to an end.  Seriously.

Spring Semester 2010

It’s a new year and a new decade (for those who believe).

I’m still taking classes at Ivy Tech and this semester will make me or break me.  I’m taking MATH-111, Intermediate Algebra and CINS-102, Information Systems Fundamentals.

I took the math course years ago, and failed miserably.  I don’t know why exactly, but I do know that I have much more desire and drive to succeed than I did back then.  My instructor seems like a really nice guy who is good at explaining concepts and ensuring everyone understands.  Something lacking in instructors at that school.

My CINS course seems to be another story however.  While I believe the content of the course shouldn’t be too hard, the instructor’s attitude clashes with me in a big way.  I won’t go into specifics, but I would change courses if I could.  This course focuses on XHTML, HTML and CSS.  The main focus of this class is to create a web site and to learn how to manage it on a Unix server.  Ivy Tech has one for student use, it’s name is Bob.

Little Amelia is growing and changing like never before.  At her last checkup, Dr. Laughlin said this would be a period of “social explosion.”  Boy was he right.  She loves using her voice, and discovering what new sounds she can make.  She also likes to support her own weight by “standing” with support from someone.

She has also learned how to grasp and hold objects.  Her rattle and yellow duck are her favorites at this point.  She tracks objects with her eyes, which are beautifully deep.

Rachel has been on maternity leave since the birth of our daughter.  However, all good things must come to an end.  She went back to work on Tuesday and Wednesday of this week.  Next week she goes back full time.  I’ve noticed it’s difficult on her, but it’s good for her to have time away and get a greater appreciation of our little miracle.  We found a stay at home mom who will be watching Amelia.  She has a 4 year old daughter, named Madison who adores Snow White.

Today I officially sent in my resignation to the CSR or what I would like to call “the window to hell.”  I wasn’t scheduled at all for last semester, which was really hard on our checkbook.  I looked and looked and in the end a co-worker at TS, Kasey became the connection to my new 2nd job, TCC or Technology Center Consulting.  It is a division of UITS which is Indiana University’s information technology department.  TCC’s primary objective is to staff the numerous computing labs around campus.  We also help students in the dorms with networking issues.  I have worked one week with them and it’s been interesting to say the least!

Must Find Happy Place

Nothing seems to be going right lately.  The things that normally bring joy to my life have disappeared or are disappearing.  It’s hard to wake up in the morning when you don’t have a lot to look forward to.  The only thing I have currently that brings some potential light at the end of the tunnel are my classes.

Education is sought after more than skills at this point.  At least in my experience.  I learned this the hard way and it’s really doing a number on me.  There was an opening at my job in Technology Services at the Kelley School of Business.  It’s almost exactly what I do, with a few other added responsibilities.  I’ve been here just one month shy of a year now and I thought I would be a good fit.  The only caveat, they wanted someone with at least an associates degree which I do not have.

They must have thought I was a good fit as well, because I almost immediately was asked for an interview.  It went extremely well.  I thought it was only a matter of time before the job would be offered to me.  Then my boss’s boss wanted to speak with me, it was regarding the position.  They offered it to someone who had “more rounded experience.”  They said she “can give a different perspective that nobody else in the department can.”  While I understand they have to do what’s best for the department and not myself, it didn’t hit me until today – the day she started.

There is really nothing I can do to make myself happy but continue my education and hope to find something someday.  The only real issue bugging me is that I know that day won’t come soon enough.

This on top of all of the other issues I’m facing.  I need a new computer & printer, I am on a deadline for remodeling the basement and old “office.”  I need to start planning a summer job or load up on classes for the summer semester and get a large student loan to cover the lack of income.

I feel like I haven’t moved forward at all, but just taken a few dozen steps back since I started on my own back in 1999.

My only solace at this point is my love affair with ROX and computers in general.  The computer doesn’t care about how much money I make or any of the other human conditions.

If only life were this simple.